Process

We apply a proven process that yields the best possible results, while offering minimal disruption to our clients. Different projects bring different challenges and we understand the intricacies and associated details, especially when there can be a lot of uncertainties within a tight schedule. Our partners include: Corporate End Users, General Contractors, Property Managers, Interior Designers, and Architects. We ensure every project is on time and within budget by doing the following:

1. Assessment

We first assess the needs of each project in granular detail via a meeting and site visit.

2. Scope and Materials

We take the time to thoroughly investigate each challenge, pairing it with a solution. We make it our job to understand pitfalls and problems, before they happen. We then recommend products that are specific to your site requirements.

3. Budgeting and Planning

Once we have identified the scope and materials needed for the project, we create and present detailed budgets. We also use software to present colour coded plans so that our clients can easily conceptualize the solution we are proposing.

4. Project Management

When the project is initiated we order materials and needed inventory. We then assign our experts to the project site to oversee installation. This ensures every project is on time and within budget. We make sure we are always there.

5. Post Installation

Once the project has been completed. We then accompany our clients on a site walk through to ensure all project specifications are met and client is completely satisfied with the results.

6. Warranty

Our clients are then given the flooring maintenance requirements and warranty manuals for all products installed. Although, the project may by complete, our after service commitment to our clients is ongoing to ensure the highest quality and customer satisfaction.

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